Bigin by Zoho CRM | Best CRM for Startups and Small Teams in India
Running a startup means wearing many hats — sales, support, marketing, operations — often all at once. But when it comes to managing customer relationships and sales, you need a CRM that’s powerful yet simple. That’s where Bigin by Zoho CRM steps in. Designed for small teams and startups, Bigin gives you all the essentials of a CRM — minus the overwhelm.
It’s the perfect stepping stone for businesses that are growing fast but aren’t ready for the complexity (or cost) of traditional CRMs.
Why Bigin?
Think of Bigin as the light, agile cousin of Zoho CRM. It’s built specifically for:
- Startups and solopreneurs
- Small sales teams
- Service-based professionals
Businesses moving from spreadsheets to CRM
Here’s why small businesses love Bigin:
- Pipeline-centric view: Visual, clean, and intuitive interface
- Minimal learning curve: You’ll get the hang of it in minutes
- Mobile-first: Stay connected to your deals wherever you are
- Powerful integrations: Works with email, telephony, WhatsApp, web forms, and more
- Super affordable: Perfect for Indian startups with budget constraints
Key Features & Benefits
- Pipeline View
See your entire sales journey from lead to conversion. Drag and drop deals through different stages with ease.
- Built-in Telephony & Email
Call or email leads directly from the app. Track conversations, set follow-ups, and never miss a deal. - Webform & Website Integrations
Capture leads directly from your website into Bigin, without needing third-party tools. - Workflows and Automation
Automate mundane tasks like sending thank-you emails or updating deal stages — save hours every week. - Mobile CRM
The Bigin app is built with mobile in mind — perfect for on-the-go sales teams and field reps. - Integrations
Connect easily with Zoho Books, Zoho Invoice, Google Workspace, Microsoft 365, and more. Plus, WhatsApp and Facebook Lead Ads.
Step-by-Step Guide to Get Started with Bigin
- Step 1: Sign Up for Free
Go to www.zoho.com/bigin and create an account. The free plan is ideal for testing the waters. - Step 2: Create Your Pipeline
Define your sales pipeline stages like Inquiry > Discussion > Proposal > Closed Won. - Step 3: Import Contacts & Deals
Upload existing data from Excel or CSV files to start managing your leads right away. - Step 4: Set Up Telephony & Email
Connect your email account and a cloud telephony provider (like Exotel or Twilio) to Bigin. - Step 5: Automate Tasks
Use workflows to set automatic actions based on triggers like deal stage change or email received. - Step 6: Add Users (if any)
Even if you're solo today, you can invite teammates as your business grows.
Who Should Use Bigin?
- Startups: Manage deals and customer conversations from Day 1.
- Freelancers & Consultants: Keep client work, billing, and conversations in one place.
- Agencies: Track projects, proposals, and retainers.
- Real Estate Agents: Manage listings and property deals easily.
- Field Sales Teams: Mobile-first CRM to close deals on the go.
How Kalki Can Help
At Kalki – The Innovation Luminary, we help small businesses set up Bigin for maximum impact and minimum hassle. Whether you’re moving from Excel or just starting from scratch, we tailor Bigin to your unique workflow.
Our Bigin Setup Services Include:
- Designing your custom sales pipeline
- Setting up workflows and auto-notifications
- Connecting telephony and email
- Syncing with Zoho Books, Zoho Invoice, or third-party apps
- Training your team to use Bigin confidently
💡 Already using Bigin? We can help you upgrade to Zoho CRM when the time is right.
Final Thought: Keep It Simple, Close More Deals
Bigin proves that you don’t need complex (or expensive) software to manage customer relationships. If you’re a startup or small business in India looking for your first CRM, Bigin is the smart, scalable, and startup-friendly choice.
And when you're ready to grow — Zoho CRM is just a click away.
👉 Need help getting started with Bigin?
Contact Kalki – The Innovation Luminary at connect@kalkillp.com or +91 9873715752.
