Zoho Learn – Knowledge Management & LMS for Teams
What if your team's knowledge — training guides, SOPs, best practices, product FAQs — lived in one place?
Zoho Learn is Zoho’s modern solution to two often neglected needs: centralized knowledge management and employee training. It blends the power of an internal wiki with a built-in Learning Management System (LMS), enabling you to capture, share, and deliver organizational wisdom — effortlessly.
No more scattered documents. No more repetitive explanations. Just one smart system that keeps everyone on the same page.
Why Zoho Learn?
Because your business doesn’t just need to grow — it needs to scale knowledge.
Zoho Learn is built for businesses that want to:
- ❓ Reduce repeated queries
- 📚 Create living documentation
- 👨🏫 Train new hires at scale
- 🧠 Preserve organizational know-how
- 📈 Upskill teams consistently
Whether you're onboarding new employees, documenting product knowledge, or building certification programs — Zoho Learn helps you do it once, properly, and for all.
Key Features of Zoho Learn
Let’s break down what makes Zoho Learn a unified, flexible platform for knowledge and training:
- Knowledge Base
- Create Spaces for departments or topics.
- Organize content into Manuals and Articles .
- Add images, videos, embeds, and files.
- Control access with permissions and roles.
- Use search and filters to find content instantly.
- Learning Management System (LMS)
- Create Courses with lessons, files, and videos.
- Add quizzes and assignments.
- Assign courses to users or groups.
- Track learner progess, completion, and scores.
- Set certification rules for internal training.
- Integration Ready
- Zoho People - Assign onboarding courses automatically.
- Zoho Projects - Link documentation with project tasks.
- Zoho CRM - Train sales reps on playbooks.
- Zoho Analytics - Build learning dashboards.
- Zoho Writer - Author rich content directly.
- Reporting & Analytics
- Track learner engagement and performance.
- View article popularity and feedback.
- Monitor course progress and quiz scores.
- Export reports for audits and HR records.
How to Set Up Zoho Learn?
Here's a simplified setup workflow to get your team learning and aligned:
- Create a Space for each department (e.g., HR, Support, Product).
- Add manuals and articles under each space to structure your knowledge base.
- Use Zoho Writer to build beautiful, searchable content.
- Create Courses with video, text, and assessments.
- Assign learning paths to employees or user groups.
- Use certification options for mandatory trainings.
- Track completion, quiz scores, and usage stats via dashboards.
All of this is done via an intuitive interface with drag-and-drop features and role-based access.
Who Is It For?
Zoho Learn is a powerful fit for a wide variety of industries and teams:
- 🏢 HR Teams – Onboarding guides, policy training, compliance
- 🎓 Training & L&D – Skill-building programs, learning paths
- 🧑💻 Support Teams – Internal knowledge base, troubleshooting manuals
- 🧪 Product Teams – Feature documentation, release notes
- 📊 Sales & Marketing – Playbooks, pitch training, SOPs
- 💼 SMEs and Enterprises – Knowledge preservation at scale
If your team shares information — or should be — Zoho Learn brings structure, clarity, and repeatability.
How Kalki Can Help
At Kalki – The Innovation Luminary, we don’t just set up Zoho Learn — we help you design a knowledge-first culture.
Here’s how we do it:
- Knowledge base architecture for departments and workflows
- Course and content planning for onboarding and training
- Zoho Writer & People integration for seamless publishing
- Custom reports and dashboards using Zoho Analytics
- Internal launch support to onboard your teams fast
- Ongoing optimization and change management.
From day one to every day after — we’re here to ensure Zoho Learn becomes the most used, most useful part of your internal toolkit.
Final Thoughts
Knowledge is your organization’s most valuable currency. Zoho Learn ensures it never goes to waste.
Whether you're looking to improve onboarding, reduce support time, or preserve critical know-how — this platform gives your teams the tools to learn, grow, and repeat.
With Kalki’s implementation expertise, it’s not just documentation — it’s transformation.
Ready to build a culture of continuous learning?
Let’s make your knowledge base not just organized — but alive.
📩 connect@kalkillp.com | 📞 +91 9873715752
🌐 www.kalkillp.com
